Service & Contact

You can call us on telephone number 020 541 82 00. We are available on working days from 08:00 to 17:00.

Contact us

Call us

You can call us on +31 (0) 20 541 82 00. We can be reached between 08:00 and 17:00 on business days.

Send an e-mail

If you have a question, suggestion or complaint, please let us know. Contact us via the contact form below or send an email. We’ll be happy to assist you.

Contact form

Visit us

This is possible by appointment. You can make an appointment by visiting our Customer Service Department.
The address is:

Prof. E.M. Meijerslaan 2
1183 AV Amstelveen

Route in Google maps

Frequently asked questions

How do I change my digital preferences?

If you are (or used to be) a participant, or if you receive a pension from us, we prefer to communicate with you digitally — that is easy for you and it saves costs. Signing up for digital communication is easy.

You can read more about it here.

Press Inquiries and Administrative Matters

Press inquiries

For press inquiries, you can contact the Communications department by sending an email or calling us on: +31 (0) 20 702 42 51.

Administrative matters

For administrative matters, you can send an email or call us on:
+31 (0) 20 541 84 18.