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Passing on pension details using the Uniform Pension Submission system (UPA)

As you undoubtedly want your pension administration to be quick and efficient, we have changed the way in which you pass on your pension details to us. On this page you can read all about the Uniform Pension Submission (UPA) and what it actually entails as far as you are concerned.

1. What is the Uniform Pension Submission (UPA) and how does it work?
UPA is a Dutch acronym which stands for Uniforme Pensioen Aangifte, which in English translates as Uniform Pension Submission. It is a new standard system enabling your details to be passed on directly from your salary package. It is quick, efficient and reduces the chance of mistakes being made.

If you do your own administration:
Via your salary package, you pass your details on to us each month (or each 4 weeks). This is done via a UPA message. We can extract all the salary and employment-related details from this message. On the basis of these details, you will be sent an invoice. 

If there any errors in your UPA message, you will immediately see these in your salary package and on mijnpgbdesk.nl.
You should correct the errors in your salary package yourself, then send us a corrected UPA-message.

If someone else does your administration for you:
You should give your administration office the relevant authority, so that their staff can send UPA messages to us on your behalf. Below, under the heading ‘How do I prepare my UPA administration?’, you can read how you issue this authority.

User’s guide for delivering details via the UPA
This user’s guide provides more information about your pension return via the UPA
2. What are the advantages of the UPA system?
Transferring to the UPA system has advantages for both you and your employees:

Your advantages include:
1. Your pension administration will take less time
This is because you (or your administration office) can provide the details to us directly from the salary package. Informing us separately when employees enter or leave your employment will no longer be necessary; nor will you have to send us any annual wage details.

2. You can see immediately whether or not your details are correct
Immediately after you (or your administration office) send the details to us, you (and your administration office) will receive feedback. This is provided both via the salary package and mijnpgbdesk.nl.

3. You will then be invoiced on the basis of up-to-date information
When preparing your invoices, we work on the basis of the details you (or your administration office) have sent us. This means the chance of any unpleasant surprises is significantly lower.

4. Your register of participants will be more up to date
This is due to the fact that we will receive and, therefore, process your details more quickly. On mijnpgbdesk.nl, there is an overview of all your employees who accrue pensions with us.

Your employees’ advantages include:
1. Your employees will always have an up-to-date overview of their pension situation
On mijnpgbpensioen.nl, your employees have complete access to their pension details. We update these details each month on the basis of the details we have received from you (or your administration office).

2. Your employees will be better and more quickly informed
For example, when employees enter or leave your employment. This is due to the fact that we receive your details more quickly.

3. When should I start using the UPA?
This depends on the pension scheme you have.

If you have a defined contribution scheme:
Since 1 January 2018, employers who offer a defined contribution scheme have been sending their pension details to us via the UPA.

If you have an average salary scheme:
You will transfer to the UPA system as of 2019.
4.How do I prepare my UPA administration?
Do you have a defined contribution scheme or a combined scheme?
If you do your own administration:
Do you have a company:
- in the Wholesale trade in Flowers and Plants? Then please refer to this step-by-step plan. (in dutch only)
- in de Sea Fisheries or a combined pension scheme? Then please refer to this step-by-step plan. (in dutch only)

Here you can see how to set up your administration. (in dutch only)

If you outsource your administration:
Then please refer to this step-by-step plan. (in dutch only)

Here you can see how your service or administration office should be given the authority to use mijnpgbdesk.nl and submit a UPA. (in dutch only)

If you are an administration office:
Then please refer to this step-by-step plan. (in dutch only)

Here you can see how to set up the administration. (in dutch only)
Do you have an average salary scheme?
5.What do I have to be careful about when I send a UPA message?
If you have a defined contribution scheme or a combined scheme, you will find the 'User’s guide about sending details via a UPA' here. If you have an average salary scheme, an amended user’s guide will be made available on this site by the end of 2018.
Frequently asked questions about the UPA
Am I obliged to transfer to the UPA system?
Yes, it’s compulsory. When it becomes compulsory depends on your pension scheme. Transferring to the UPA has advantages for both you and us. When everyone submits their details in the same way, our pension administration will be faster and more efficient.

If you have a defined contribution scheme:
You have been obliged to send your details via the UPA system since 1 January 2018.

If you have an average salary scheme
You will be obliged to send your details via the UPA system as of 2019.
What do I have to do, if I transfer to a different salary package?
It is essential that we are informed of this as quickly as possible. We will then contact your new software provider to ensure that your salary package is compatible with UPA delivery. 

If your new software provider is able to handle UPA delivery ?
We and/or your software provider will tell you what you have to do to prepare your administration for the UPA system.

If your new software provider is not, as yet, able to handle UPA delivery ?
Then your software provider will have to adapt its package. We will inform you when the adaptation has been completed, so that you can prepare your administration for the UPA system.  Until then, you should send us a UPA message manually.


If you have an average salary scheme:
You do not need to do anything because you will only transfer to the UPA system in 2019.
I do my own administration and have no salary package, what do I have to do?
This depends on the pension scheme you have.
If you have a defined contribution scheme:
You must contact us. We will ensure that you can send us a UPA message manually.
If you have an average salary scheme:
You do not need to do anything because you will only transfer to the UPA system in 2019.

We will keep this overview as up to date as possible. If you have a question that has not been answered, please do not hesitate to send us an email or phone us.

If you have a defined contribution scheme:
Then you should call us on: +31 (0) 20 541 81 80,
or send an email to: upa@pensioenfondspgb.nl

If you have an average salary scheme:
Then you should call us on: +31 (00) 20 541 83 00,
or send an email to: upa@pensioenfondspgb.nl